Join Our Team
Careers at GENCO
We are looking for talented individuals to join our GENCO team.
Want to work for an AWESOME company with multiple opportunities to be promoted from within? Come on in and check us out! Don’t be scared of change, but take a chance to work for a company that feels like a family!
At GENCO, our people are what set us apart. We strive to attract individuals who are highly motivated and service oriented. We are now accepting applications from outgoing, authentic and passionate candidates for several positions.
We offer unique perks and benefits that will give you the full package of what you are looking for.
Take a closer look under the Benefits tab below and you will see how we can provide more for you and your family.
Take a closer look under the Benefits tab below and you will see how we can provide more for you and your family.
We also celebrate our success with rewards and incentives based on performance. Annual holiday parties with your coworkers and entertaining staff meetings loaded with staff recognitions! If you do the work, we reward!
At the end of the day, we want our employees to enjoy coming to work and be proud of the company they call their employer.
We are an equal opportunity employer. We take pride in offering the very best environment for our employees.
Fill out an application today and see what all the fuss is about! Once we hire, we inspire!
Job Listing by Location (see below) Satisfactory credit is required.
Waco Branches
Full Time and Part Time Teller Openings - Lacy Lakeview
GENCO Federal Credit Union is seeking highly motivated individuals to join our member service team. Successful candidate will possess strong customer service skills and specific cash handling experience. Experience in a financial related field preferred. Computer skills and the ability to work in a fast paced, multi-task environment are also required; bi-lingual Spanish skills a plus. HS/GED required.
FT Hours: Monday - Friday 9:15 a.m. - 6:15 p.m. and rotating Saturdays 8:45 a.m. – 1:15 p.m.
PT Hours: Monday, Tuesday, and Thursday 11:00 a.m. - 3:00 p.m., Friday 9:15 a.m. - 6:15 p.m. and Saturdays 8:45 a.m. – 1:15 p.m.
Contact Center Manager - Valley Mills Drive Branch
The Contact Center Manager is responsible for leading, inspiring, and empowering the Contact Center Consultants to build relationships with our members and communities. Coaching and developing staff to handle all inbound and outbound call transactions is essential. Motivates staff to understand our member's needs and and deliver solutions to meet financial growth goals and enhance the financial well-being of the credit union's membership. Demonstrates a high level of professionalism and leadership qualities. Must demonstrate the ability to train, motivate and evaluate employees while monitoring all levels of service development and improvement. Responsible for the day to day operation and supervision of the Contact Center Consultants. Promotes and cross sells credit union products and services and implements the credit union's strategies to successfully accomplish financial goals and maintain a professional, knowledgeable workforce.
High school diploma or equivalent. Two years of college preferred. Minimum of five years member service experience, preferably in a financial institution or Contact Center. Previous management experience required.Receptionist/Operations Specialist - Lacy Lakeview Branch
The Receptionist/Operation Specialist is the initial point of contact for credit union services. Provides a broad range of services to members in person, by phone, or by mail. Functions as a Member Service Representative at the front desk and provides assistance to the Financial Service Representative staff. Provides member account information, credit union investment and savings opportunities; takes loan applications; processes and closes loans; assists members in setting up new accounts and making changes in existing accounts. Executes direct deposit and payroll deduction requests.
- High school diploma or equivalent
- Minimum of two years experience in member or customer service role is required, preferably in a financial or sales environment
- Must have strong member/customer service skills
- Excellent communication skills
- Ability to multi-task in a fast paced environment
- Positive teamwork ethic
Hours: Monday - Thursday 8:45 a.m. – 5:30 p.m., Friday 8:45 a.m. - 6:15 p.m. and rotating Saturdays 8:45 a.m. – 1:15 p.m.
Lufkin Branch
Part Time Teller Opening
GENCO Federal Credit Union is seeking a highly motivated individual to join our member service team. Successful candidate will possess strong customer service skills and specific cash handling experience. Experience in a financial related field preferred. Computer skills and the ability to work in a fast paced, multi-task environment are also required; bi-lingual Spanish skills a plus. HS/GED required.
Hours: Monday - Friday 7:15 a.m. - 1:15 p.m. and rotating Saturdays 8:45 a.m. – 1:15 p.m.
Benefits at a Glance
We offer a comprehensive benefits package to our employees and their families.
- Medical, Dental, Vision
- Retirement Plan
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- Supplemental Benefits
- Employee Assistance Program (EAP)
- Paid Time Off Benefits/Vacation
- Holidays